For players aged 21 and above only

pjkok Responsible Gaming —
A Guide to Safe and Informed Betting

Enjoy entertainment within your limits. pjkok provides deposit limits, self-exclusion, and time-out features to keep you protected.

Why is Responsible Gaming Important?

Online betting and casino games are primarily a form of entertainment. pjkok believes that responsible gaming is a fundamental right of every player and the core philosophy of our platform. We want all our users to enjoy themselves within healthy limits — and never feel pressured to keep playing after losing money.

Online gaming is growing in popularity across Bangladesh. That is why pjkok has followed a responsible gaming policy from the very beginning. Every protection tool on our platform is available to users free of charge and can be activated from your account at any time.

If gambling or betting shifts from entertainment to compulsion, it may be a sign of addiction. Financial loss, strain on family relationships, and mental stress are common consequences of problematic gambling. pjkok does not want any player to reach that point. That is why we have put multiple protective measures in place and offer 24/7 support in Bengali.

On this page you will learn how to set deposit limits, take self-exclusion, use time-out, and seek help when needed. Responsible gaming is not just your protection — it is a mutual commitment between us.

21+ Age Requirement

pjkok strictly enforces that only individuals aged 21 or above may create an account and place bets on our platform. Age is verified at registration, and we reserve the right to suspend any account found in violation. Use parental controls on your devices to keep minors away from gaming.

Our Protection Tools

Set Deposit Limits

Set a limit on how much you deposit daily, weekly, or monthly. Once you reach this limit, the system will automatically stop you. Lowering a limit takes effect immediately; raising one takes 24–48 hours to come into effect.

Time-Out Feature

If you feel you need a short break, take a time-out for anywhere from 24 hours to 30 days. During this period, no transactions or gameplay will be possible on your account. The time-out cannot be cancelled before it expires.

Self-Exclusion

Choose self-exclusion for a longer break — 6 months, 1 year, or permanently. During this period the account is completely inactive and no promotional messages will be sent. Contact support to reactivate.

Bet Limits

Decide in advance the maximum amount you will place on each bet. This limit protects you from large losses in a single session. Lowering the limit is immediate; raising it requires a cooling-off period.

Review Gaming History

Your account gives you a complete history of your gaming activity and transactions. Time spent playing, total deposits, and total withdrawals — all in one place. Review your own habits yourself.

24/7 Support

Our Bengali live chat support is always here for any issue. Whether you need advice on responsible gaming, help setting limits, or want to request self-exclusion — reach out to us for anything.

How to Use the Tools

Any protection tool can be activated directly from your pjkok account settings. There is no complicated process — just a few steps to keep yourself protected.

1

Log in to your account

Log in to your pjkok account and go to the profile menu in the top right corner.

2

Open the "Responsible Gaming" section

From Settings, select the "Responsible Gaming" or Responsible Gaming option.

3

Activate your preferred tool

Set whichever you need — deposit limit, bet limit, time-out, or self-exclusion.

4

Confirm

Confirm the change. A reduced limit takes effect immediately; increasing a limit requires a cooling-off period.

5

Let support know if you need help

For any issue, contact us via 24/7 live chat or by email at [email protected].

Warning Signs of Problematic Gambling

If the following signs appear, it means gaming is crossing the line from entertainment into a problem. In this situation, take a break immediately and seek professional help if needed:

Trying to chase losses

Repeatedly betting to recover lost money is a primary sign of problematic addiction.

Betting with household money

Spending money meant for rent, a child's education, or food on betting is dangerous.

Secrecy and lying

Hiding gaming habits from family or friends is a concerning sign.

Unable to stop

Being unable to stop playing despite wanting to, or feeling restless when you do stop, is a sign of addiction.

Borrowing to bet

Taking out loans or asking others for money to bet is a sign of a serious problem.

Impact on daily life

If work, studies, or relationships are being negatively affected, seek help immediately.

Assess Yourself

Ask yourself the questions below. If most of your answers are "yes", it is time to seek help.

  • Am I betting more than my set budget?
  • Am I playing repeatedly to recover money I lost?
  • Is betting causing problems with my sleep, work, or family?
  • Am I unable to take my mind off betting?
  • Am I hiding my gaming from family or friends?
  • Am I betting with borrowed money or by dipping into savings?
  • Do I feel irritable or anxious when I am not betting?
  • Do I keep telling myself this will be the last time, but cannot follow through?

If most of the answers above are yes, please contact pjkok support or take self-exclusion. Remember, asking for help is not a sign of weakness — it takes courage.

Healthy Gaming Habits

Set a budget

Decide in advance how much you will spend on entertainment each week or month. Do not go beyond this limit.

Control your time

Do not play for long stretches at a time. Take a break every hour and set a maximum daily time limit.

Winning is not guaranteed

Every bet is determined independently. Past results do not guarantee future outcomes.

Treat it as entertainment

Think of betting as a form of entertainment, not a source of income.

Questions About Responsible Gaming

Deposit limits control how much money you can deposit within a set period (daily, weekly, or monthly). Lowering a limit takes effect immediately. To raise a limit, you must wait through a cooling-off period (usually 24–48 hours) to prevent impulsive decisions. The minimum deposit at pjkok is ৳300.

No, your account balance is kept safe during self-exclusion. Once the exclusion period ends, or when your account is reactivated with support's help, you can withdraw your funds. For any questions, contact us at [email protected].

A time-out is a short-term break — usually 24 hours to 30 days. It is suitable for a temporary mental break. Self-exclusion is long-term — 6 months, 1 year, or permanent. If a gaming problem feels serious, self-exclusion is the better choice. In both cases, promotional messages are turned off.

No, absolutely not. pjkok strictly follows a 21+ age policy. Age is verified at registration, and if anyone under 21 creates an account, it will be permanently closed. Parents are advised to use parental control software on devices used by minors.

Yes. The pjkok support team can provide initial guidance and help lock your account. It is also recommended to reach out to a mental health counsellor in Bangladesh. Contact our 24/7 live chat to get help for yourself or someone you know.

A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw it. pjkok's welcome bonus wagering requirement is just 10x — meaning once you complete bets totalling 10 times the bonus amount, you can withdraw your winnings. Always read the terms and conditions before claiming a bonus.

Enjoy Safely

Have fun at pjkok within your limits. Cricket betting, slots, or live casino — everything can be enjoyed responsibly.

Contact us for help: [email protected] | 24/7 live chat available